Full Prof. Sandra Lovrenčić, Ph.D.

Knowledge Management as a Facilitator of Organizational Change

Natural, social, political, technological and economic environment of an organization constantly change making timely and relevant information and knowledge critical for competitive advantage and business success. Such constant changes can cause disruption and with it need for adaptation of business models, digital transformation and improvement of knowledge management systems. Digital business and digital workforce are being even more accentuated with ongoing epidemic and new information technologies emerge to help organizations in achieving their goals.

Information technology is an important element of knowledge management that supports its processes of creation, acquisition, storage, sharing and application of organizational knowledge. Other important elements, or classic pillars, are organization, leadership and learning. They all include people and people really are key enablers of development and progress. Technology, processes and people in organization are intertwined;:they change and are changed by each other, and are specific for each organization. Knowledge management makes use of those connections to foster organizational change, but is also influenced and changed by them.

Full Prof. Sandra Lovrenčić, PhD

Sandra Lovrenčić is a Full Professor at the University of Zagreb, Faculty of Organization and Informatics in Varaždin, Croatia and currently serves as a vice-dean for education and students as well as a head of Centre for volunteering and humanitarian work. She holds Master and PhD degrees in Information Science. Her main research interests are knowledge representation and reasoning in the fields of formal logic and knowledge bases, as well as knowledge management in general. Besides publishing papers in her primary fields of research, she also co-authored papers about problems of education in these fields, including students with dissabilites, and also serves as a member in Education Committee of The International Association for Ontology and its Applications.  She has worked on fifteen scientific and professional projects and grants and is a board or committee member and reviewer for several journals and conferences.